Last Updated: September 1, 2016
COLLECTION AND USE OF PERSONAL INFORMATION
Qoints offers a marketing technology (martech) software solution that provides business intelligence and analytics solutions. By organizing and benchmarking digital promotions data and results, Qoints helps organizations manage and improve the results of their digital marketing and simplify campaign reporting and management across all channels. Our primary product, Qoints Digital Knowledge Management & Warehousing (the “Platform”), is a marketing solution that provides consumer brands (and the agencies, organizations and associations that support them) with a transparent view of their digital promotions across the different digital channels that they use to reach their target customers, for the purpose of driving improved efficiency and growth in the results of their digital promotions. Our customers determine what types of personal information about their clients (if any) they will upload into the Platform to analyze. As requested by our customers, we may aggregate the information our customers provide to us in order to create industry benchmarks for digital promotions. We require our customers to ensure that they have obtained all authority to provide personal information to us in accordance with applicable privacy laws. We do not collect or use client personal information of our customers for any purpose other than to provide anonymized industry benchmarks to the brands and agencies, organizations and associations that pay to use the Platform, and occasionally in aggregated form as part of our marketing efforts (including but not limited to blog posts, whitepapers, webinars and email newsletters).
In the case of our Websites, Qoints may collect and use the following information:
DISCLOSURE OF PERSONAL INFORMATION
As a matter of practice, Qoints does not disclose, trade, rent, sell or otherwise transfer our customers’ clients’ personal information, except as set out in this policy.
We may transfer or disclose personal information as follows:
Personal information may be maintained and processed by third party service providers in the US and Canada. For more information about the way in which our service providers treat personal information, contact us as set out in the “Contact Us” section below.
INFORMATION ABOUT OUR WEBSITES
Visiting our Websites: We collect the IP (Internet protocol) addresses of all visitors to our Websites and other related information such as page requests, browser type, operating system and average time spent on our Websites. We use this information to help us understand our Websites activity, and to monitor and improve our Websites.
SECURITY OF PERSONAL INFORMATION
We understand that data security is a critical issue for our customers and we are committed to safeguarding the personal information in our custody and under our control. We have implemented reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
ACCESS TO PERSONAL INFORMATION
If we receive a request from an individual to access or update personal information we have collected on behalf of a particular customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.
If you submit personal information via our Websites or otherwise provide us with your personal information, you may request access, updating or correction of your personal information by submitting a written request to our Privacy Officer (see “Contact Us” below). We may request certain personal information for the purposes of verifying your identity.
If you submit personal information about your clients via our Websites or otherwise provide us with personal information, you may request removal of such personal information by submitting a written request to our Privacy Officer (see “Contact Us” below). If you terminate your subscription or access to the Platform, we will not retain any client personal information provided by you that does not contribute to the anonymized industry benchmarks we provide to our customers. We may request certain personal information for the purposes of verifying your identity.
Please contact us at the address set out below if:
Chief Operating Officer
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